Deloitte report finds employees more productive during pandemic

The company examined closely and determined that there were three main factors responsible for the rise in productivity during 2020.

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Deloitte published a report detailing their findings. Work productivity during the COVID-19 epidemic, according to a report that claimed there was a “spike of productivity” during the lockdownThe 2020 period was the most recent. Employers used to struggle to quantify the output of workers before the pandemic. However, now it is possible to set measurable tasks that employees can complete to help companies measure their success.

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The report examines the humanization and luxury of remote and hybrid work arrangements during the pandemic. It is important to create a digital workspace with the right tools and the ability to work with others in the workplace. 

Deloitte had to become fully remote, as many companies do. However, the leadership team was unsure how it would affect their workforce’s productivity. 

“We felt it would bring down our industry and reduce creativity and productivity. Paul Silverglate (Vice Chairman and U.S. Technology Sector Leader at Deloitte), said that it was difficult to hire people if one couldn’t be across the table with them. “I think the most significant breakthrough was that you can flip a switch to become virtual almost instantly. The pandemic of tech companies felt like a time machine which catapulted us into the future, many tens years in advance. From a work perspective we were quite prepared, but until March 2020, when it was impossible to do so, all of us believed you needed to be physically together in order to succeed creatively.

Effectiveness, efficiency, empowerment

Deloitte has broken down productivity increases to three measures, each beginning with E: Effectiveness and Efficiency. Each area serves an important purpose in allowing employees be successful in their role and complete tasks quickly.

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EffectivenessIn this context, focusing on outcomes is a way to measure ‘quality’. Employers should be able express their goals and objectives clearly to their workforce to ensure that they achieve desired outcomes. This allows the achievement and completion of the desired outcome to be more important than the hours spent or the time spent on a task.

EfficiencyAllows employees to have access to a workspace and the tools necessary to do so. Deloitte found out that collaborative workspaces weren’t being used to their full potential prior to the pandemic. But with so many people being forced to work remotely these tools turned out to be key to workers’ success. It is important to reduce excessive meetings and emails. This will help employees become more efficient with their time.

“I was amazed at the longevity of the increase in productivity. Commuting is a waste of time. Silverglate stated that sitting in traffic in a car is not efficient. However, if you can walk to work it will make you more productive. “I believe now we are witnessing very purposeful moments when you want be working together.” [in-person]It is important to be together as a team, not just for the sake of it. It is now up to us to recreate and reinvent what it means to live together, and what we can do virtually. 

EmpowermentIt was a key factor in the success of the pandemic. Many important lessons can be drawn from how companies approached giving employees more autonomy. With greater trust among the workforce, productivity rose. Employees saw their preferred work hours expand beyond the traditional 9-to-5 schedule. This was due to integrating life and work rather than making them separate. Worker empowerment also comes from digital collaboration workspaces, which allow them to do business anywhere they want and empower them with the tools and knowledge to succeed.

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